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CSR Report 2016 Download PDF

- Full Report (4MB)
- Front Cover (91KB)
- Corporate Philosophy / Editorial Policy (245KB)
- Corporate Profile / Progress in Implementing Our Medium-Term Management Plan (109KB)
- Message from the Management (234KB)
- Putting CSV into Practice Group-Wide (200KB)
- The Citizen Group’s Value Creation Process (1.8MB)
- CSR at the Citizen Group (89KB)
- Report on Activities Aligned with ISO 26000 / Consumer Issues / Fair Business Practices (200KB)
- Environment (217KB)
- Labor Practices / Human Rights (169KB)
- Community Participation and Development (225KB)
- Organizational Governance (144KB)
- Data (Environment / Employees) (52KB)
- Third-Party Comments / Response to Third-Party Comments (49KB)