Health Management

Health Management

Basic Ideas about Health Management

The CITIZEN Group places great importance on creating a workplace where employees can work comfortably and in a rewarding work environment. As part of this effort, we have published the "Health Declaration" and are promoting "health management," in which the health management of employees is considered and practiced from a managerial point of view.

Health Statement (Made September 1, 2018)

CITIZEN To contribute broadly to people's lives around the world based on our corporate philosophy of "Loved by citizens, working for citizens." CITIZEN WATCH has established a code of conduct that calls for respect for human rights and diversity as well as creating a safe and pleasant working environment.

Based on this code of conduct, we have established the following basic policies and are working to realize health and productivity management.

• * CITIZEN WATCH has created a strategic map since FY2023.

Target Indicator

Formulation of Health Management Roadmap

The CITIZEN Group promotes the mental and physical health of each employee and the creation of workplaces from the perspectives of mental health care, revitalization of organizations, provision of opportunities to solve women's specific health issues, regular health checkups, improvement of smoking rates, promotion of exercise, and improvement of sleep.

Investments in Health Management

Selected as one of the brands for the KENKO Investment for Health Stock Selection for the first time
Recognized as one of the Outstanding Organizations of KENKO Investment for Health (White 500) for the second consecutive year

On March 10, 2025, CITIZEN WATCH was recognized as one of the 2025　Outstanding Organizations of KENKO Investment for Health (Large Corporation Category, White 500) by the Ministry of Economy, Trade and Industry and the Nippon Kenko Kaigi and was also selected as one of the brands for the 2025 KENKO Investment for Health Stock Selection.

The Outstanding Organizations of KENKO Investment for Health Program recognizes companies and corporations that practice particularly excellent health management based on their efforts to address local health issues and the health promotion initiatives promoted by the Nippon Kenko Kaigi. The White 500 is a title given to the top 500 companies in the large corporation category among those that have received the award. Meanwhile, organizations under the KENKO Investment for Health Stock Selection are selected from companies whose average return on equity (ROE) for the past three years is 0% or higher or has not declined for the past three consecutive years, with one company selected per industry.

To promote the health of our employees, we have continued to implement various measures, including the promotion of a non-smoking campaign, expansion of health checkup items such as the introduction of abdominal ultrasound checkups, and the implementation of health seminars for women, etc. Since many employees undergo regular health checkups rather than comprehensive medical examinations, in order to further promote their health, in FY2024 we added tumor marker and Helicobacter pylori antibody tests to the regular health checkups for those who wish to receive them, and we brought the items closer to the level of comprehensive medical examinations, including the abdominal ultrasound examination and breast cancer screening that have been conducted in the past.

Breast cancer screening has been free for those aged 35 and over since FY2023, making it easier for them to receive screening. We also added bone density measurements for women and raised awareness about osteoporosis prevention. We have also continued to implement various measures, such as promoting a non-smoking campaign and holding health seminars for women.

In FY2024, we established a policy to promote the use of childcare leave for men and promote support for balancing work and life. In addition, to promote support for balancing work and infertility treatment, we have established a support leave system separate from annual paid leave. As the ratio of people with exercise habits is lower than the national average, we also implemented key initiatives such as continuing the healthcare checks that have been implemented since 2023, holding seminars on correcting body distortions, and promoting the Health Vitality Exercises program to establish exercise habits. 91.1% of participants expressed satisfaction with the healthcare check, 97.2% with the walking seminars, and 84% with the bone density measurement initiative. We also held events such as in-house sports exchanges (table tennis) to invigorate the workplace.

The company cafeterias at two business sites in Nishitokyo City, Tokyo, and Tokorozawa City, Saitama, offer healthy menus supervised by a full-time dietitian and a wide variety of small vegetable side dishes. In addition, there is an event at the Tokyo Works called "Forest Lunch," in which employees can enjoy lunch in the open air. There are also luncheon seminars on improving dietary habits and exercise routines to raise employees’ health awareness through food.

We will continue to promote health and create a safe and pleasant working environment so that each employee can maximize their performance in good physical and mental health.

Participation in "Health Management Alliance"

CITIZEN WATCH has joined the Health Management Alliance, established in June 2023. The Alliance is an organization of 222 companies and organizations (as of the end of August of the same year) that share the vision of "revitalizing Japanese companies through employee health and realizing the sustainability of health insurance." Through our participation, we aim to realize a "prosperous future for each and every employee" and "growth of employees and the company" by practicing health management at a higher level.

Initiatives for Health Maintenance and Promotion

The CITIZEN Health Insurance Association operates its business to maintain and promote the health of the insured and their families. In addition, this Association is also a joint participant in the "Health Management Alliance," in which CITIZEN WATCH has participated. It will promote synergies between employers’ health management and the Health Insurance Association’s business operations.

Pep Up Health Information Site

The CITIZEN Health Insurance Association operates the Pep Up health information website for its members. This site’s features include "My Health Status," which is based on individual health examination results, the healthy age calculated from the health examination results, health-related articles reflecting members’ individual health issues, and information about such subjects as healthcare costs incurred at hospitals and generic drugs.

The site also offers a variety of services that help promote the health of health insurance association members, such as holding "walking rally" and a points program in which points can be accumulated by undergoing health checkups and participating in healthcare activities and then exchanged for healthcare-related products.

The registration rate for Pep Up was 69.7% as of the end of FY2024.

Specified Health Guidance and Implementation of Specified Health Checkup

Specific health guidance is a health guidance system provided to improve the health of members aged 40 and over who meet metabolic syndrome criteria as a result of health checkups and are at high risk of lifestyle-related diseases. In order to improve their lifestyle habits, employees meet with a public health nurse, a nurse, and a nutritionist and set their own behavioral goals to improve their health and their awareness of it. Health insurance societies are required by the government to provide specific health guidance. The implementation percentage at our Health Insurance Association was 65% in FY2023 and is expected to be around 65% in FY2024. For FY2025, our target is also 65%, with plans to conduct health guidance in both web-based and face-to-face formats. We aim to run an effective health program that will change members from those who receive active support to those who receive motivational support, and then from those who receive motivational support to those who are no longer eligible for specific health guidance.

Data Health Plan and Specific Health Checkup Implementation Plan

The Japan Revitalization Strategy of June 2013 called for insurers to create and publish "data health plans" based on data such as medical receipts to maintain and improve the health of insured persons in order to extend the healthy life expectancy of the people of Japan, as well as to implement and evaluate these plans. In response, we have also formulated a data health plan and is developing health programs to prevent lifestyle-related diseases, detect them early, and prevent them from becoming severe.

In April 2008, the Act on Assurance of Medical Care for Elderly People came into effect, requiring each insurer to conduct specific health checkups and specific health guidance for insured persons between the ages of 40 and 75, and the Health Insurance Association has also implemented a Specific Health Checkup Implementation Plan.

With the start of the 6-year 3rd Data Health Plan and 4th Specific Health Examination Implementation Plan in FY2024, new health project guidelines, analysis, evaluation, problem identification, and countermeasure initiatives are required. A wide range of revisions are being made, including a reduction of 2 cm/2 kg for specific health checkups and specific health guidance, as well as the introduction of outcome assessment. While cooperation between the corporate health insurance society and employers and efforts to increase awareness of the program among insured persons are important in its operation, the implementation rate of specified health guidance could be improved by implementing specified health guidance during working hours and encouraging those subject to guidance to participate. Further efforts are underway in this regard.

Starting from FY2024, reports and other information using data analysis tools will be provided to share awareness of the issues and to collaborate in efforts to resolve them.

Initiatives to Prevent Infection for Employees on Overseas Business Trips and Those Stationed Overseas

As a company with business sites around the world, CITIZEN WATCH recognizes the importance of responding to global health issues, such as the world’s three major infectious diseases (tuberculosis, malaria, and HIV/AIDS). For employees on overseas business trips, regardless of the length of the trip, the company provides training on infectious disease prevention before traveling and recommends that they undergo vaccinations appropriate for their destination. In addition, employees who are stationed long-term overseas as expatriates are required to receive vaccinations recommended by the Ministry of Health, Labour and Welfare and vaccinations appropriate to the region they will be stationed, at the company’s expense, not only for themselves but also for their accompanying family members.

Ensure Occupational Safety

Basic Approach to Occupational Safety

As Article 4 of The CITIZEN Group Code of Conduct stipulates that "Respect human rights and diversity, and provide a safe and pleasant working environment," The CITIZEN Group places great importance on health and safety in the workplace environment. In June 2022, we revised The CITIZEN Group’s Basic Health and Safety Policy to ensure that all employees are aware of and comply with the policy. With this revision, we aim to further improve health and safety throughout the supply chain by expanding the scope of application of the safety policy from Group employees to suppliers, including business partners.

The CITIZEN Group Basic Health and Safety Policy (Revised June 1, 2022)

Establish an Occupational Safety Roadmap

In FY2024, we worked to respond to and comply with labor-related laws and regulations and promote our Basic Health and Safety Policy. In FY2025, we will continue our efforts to further promote the Basic Policy to ensure compliance with laws and regulations and the entrenchment of the Basic Policy.

Health and Safety Management System

The six major CITIZEN Group companies have established health and safety committees as required by law, and some companies are working on health and safety under committees that include directors. The Group Health and Safety Committee meets twice a year to share information on the activities of each company’s health and safety management and accident investigations and measures taken by each company’s Health and Safety Committee to improve the occupational health and safety environment and to prevent the occurrence of occupational accidents. In the event of an incident leading to a major accident (crisis), information is immediately shared among the Group companies to prevent the recurrence of such an incident. Only one overseas office has ISO 45001 certification.

Response after an Accident

In the unlikely event of an occupational accident, relevant examples, factors, and countermeasures are shared at monthly meetings of the Health and Safety Committee to prevent similar accidents and thoroughly implement countermeasures to achieve the Group’s goal of "zero accidents."

Efforts to Improve Labor Health and Safety

In FY2024, the Health and Safety Committee sent interview sheets and implemented interviews by an industrial physician pursuant to the law for employees who worked more than 45 hours or more than 60 hours overtime in a month. Due to the revision of the Industrial Safety and Health Act in April 2023, it is required to take protective measures for a person who is not a worker, including security guards and material carriers, when hazardous and harmful work is performed. Therefore, we are working to further improve the workplace safety environment by developing safety protection facilities and thoroughly publicizing them within the Group. In addition, the New Chemical Substances Screening Committee, which was established in 2023 in place of the existing Safety and Health Committee, will work with the Environmental Division to implement approval procedures and management guidance for the handling of chemical substances in order to ensure more appropriate safety management of chemical substances. In FY2024, we appointed chemical substance managers and protective equipment managers to ensure compliance with laws and regulations.

There were no health and safety compliance violations in FY2024.

Health and Safety Initiatives at CITIZEN WATCH MANUFACTURING

CITIZEN WATCH MANUFACTURING Co., Ltd. implemented various health and safety enhancement measures in FY2024 to prevent work-related accidents.

• Review of assessment at the time of introduction of new chemical substances due to revision of related laws and regulations.
• Resumption of factory inspections by the main factory for the purpose of equalizing the level of health and safety standards among factories as part of the response to the end of the COVID-19 outbreak.
• Safety Data Sheets (SDS) are provided at each work site, and "Safety Instructions" and "Hazardous Location Labeling" are provided for each machine.
• The "Pre-Start Inspection Sheet" (daily inspection sheet) is posted on each machine to ensure safety inspections at the work site.
• The management department and others chanted "Zero work-related accidents!" before the start of the workday.

In addition to the above, we conducted e-learning on occupational health education for all employees and conducted training on the prevention of noise disturbances in FY2021 and on the handling of chemical substances in FY2024, as in FY2023.

Occupational Safety Risk Assessment

Six major companies in The CITIZEN Group are conducting safety risk assessments of newly introduced plant facilities and the chemical substances to be used. Specifically, when new equipment or devices are introduced, the Equipment Safety Review Board evaluates their safety and other aspects to prevent accidents and occupational injuries. Whenever a new chemical substance is used at CITIZEN WATCH, a risk assessment is conducted. The new chemical substance is reviewed by the New Chemical Substances Screening Committee, which is led by the Environmental Division, and then confirmed by the Safety and Health Committee and then handled only after confirmation. In addition, we conduct statutory and self-inspections of existing facilities, the work environment, and the used chemical substances to ensure thorough safety management.

• Risk assessment: Specialized examination for chemical substances, specialized examination for equipment safety (including new projects, etc.)
• Legal inspections: Disaster prevention management inspections, working environment measurements, periodic self-inspections of machinery and equipment, etc.

In FY2024, in addition to AED (Automated External Defibrillator) training, traffic safety training sessions were held for car and bicycle commuters and registrants. We also held high-pressure gas safety seminars for those who handle and manage high-pressure gases and liquefied nitrogen at two business sites in Tokorozawa and Tokyo. In order to ensure the safe handling of high-pressure gas, an external lecturer was invited to confirm the trends in high-pressure gas accidents, related laws and regulations, and basic handling matters and to teach about equipment, and a total of 55 people, including 30 from CITIZEN WATCH and 25 from CITIZEN WATCH MANUFACTURING, participated. In addition, following the major revision of the Industrial Safety and Health Act in 2022, the level of exposure of workers to "substances with specific concentration limits" must be kept below the concentration limits set by the Ministry of Health, Labour and Welfare. Therefore, based on the list of chemical substances containing "substances with specific concentration limits" at the CWC Tokyo Works and Tokorozawa Works, we surveyed each workplace that possesses the subject substances. It was found that their concentrations were below the concentration limits in all workplaces.

Photo of the seminar

Monitoring and Management of Performance Related to Occupational Health and Safety

The six major companies in The CITIZEN Group each formulate health and safety management action plans and regularly monitor the progress and achievements. In addition to individual company management of accidents accompanied by lost work time, we also share information across the Group through a crisis information collection system. In FY2024, there were no cases of accidents accompanied by lost work time. By the end of FY2030, we aim to achieve zero accidents accompanied by lost work time and will enhance our occupational health and safety activities.