Here we outline our four businesses, through which we contribute widely to the lives of people around the world.
Machine tools
Citizen began production of machine tools in 1936, utilizing the technologies and know-how developed through the manufacture of watch parts. Our products contribute to the development of manufacturing industries all over the world.
About Us
More than a century since it was founded in 1918 with the desire to produce Japanese-made watches, the CITIZEN Group has evolved into a corporate entity engaged in a wide range of businesses.
CITIZEN's corporate philosophy, "Loved by citizens, working for citizens" is to
deeply contribute to the lives of people around the world through the manufacturing of products that are loved and trusted by citizens.
Message From President & CEO
Crafting a new tomorrow Towards sustainable value creation
In April 2022, we formulated the "The CITIZEN Group Vision 2030" by organizing and backcasting the social issues to be addressed by The CITIZEN Group leading up to 2030 from the perspectives of a sustainable society and a digital society.
In order to realize The CITIZEN Group Vision 2030, we have identified five materiality issues by organizing The CITIZEN Group's materiality issues (important issues for the sustainable enhancement of corporate value) from both internal and external perspectives in terms of business activities and business infrastructure, based on a consideration of the mid- to long-term environmental changes and megatrends.
The CITIZEN Group Vision 2030 and the Identifying of Materiality
Materiality Identification Process
Step 1: Identification of Social Issues
Identify social issues based on the mid to long-term social trends, the company's direction, ESG external assessments, reviews, etc.
* Reference: SDGs, macro trends in environmental, social, and economic fields, FTSE, MSCI, GRI Standards, ISO 26000, etc.
Step 2: Materiality Assessment of the Social Issues
Assess the impact on society and the importance of the materiality to the company, and make assumptions about the proposed materiality.
Step 3: Assess the Appropriateness of the Proposed Materiality
After checking with external experts and a discussion by the Sustainability Committee, reconsider the materiality plan in light of the relevant measures for each business.
Step 4: Identification of the Materiality
Materiality is identified by the Management Committee and Board of Directors after reaffirmation by the Sustainability Committee.
Materiality Identified
Responding to climate change and contributing to a recycling-oriented society
Contributing to better quality of life
Providing solutions in the industrial sector
Enhancing job satisfaction and developing human resources
Fulfilling social responsibility
Materiality Opportunities, Risks, and Measures
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E
S
G
Materiality
Opportunity / risk
Classification
Main measures to be taken in terms of business activities / business infrastructure
Applicable businesses
E
Responding to climate change and contributing to a recycling-oriented society
Opportunity
Expanding demand for products and services that contribute to energy and resource conservation and productivity improvement
Progress of CASE
Risk
Wind and flood damage at business sites
Increased energy costs
Dependence on specific industries and customers
Violation of laws and regulations concerning the chemical substances contained in products
Developing human resources to promote change within the group, strengthening group collaboration in the development of management human resources, etc.
CSR procurement, green procurement, responsible mineral procurement, etc.
<Column> Supporting Digital Transformation in the Manufacturing Industry – alkapplysolution
Amid the ongoing digital transformation of society, including manufacturing sites, the CITIZEN Group has taken proactive steps in internal reform and solution development.
CITIZEN Machinery, specializing in precision machinery manufacturing, recognizes that it is essential to connect machines, IoT, and user-oriented technology in a circular fashion and powerfully drive the three elements together to optimize value-added machine tools and the people who handle them. The company is developing and offering a digital product line called “alkapplysolution,” which includes 11 different products and services. For instance, they offer a service called “aleart live2,” which uses IoT to monitor how machine tools perform in real-time to ensure that they are operating safely and efficiently. They also have a web service called “alkart site,” where people can access digital content like user manuals, e-learning materials for training engineers, software, and other latest “how-to-use” technology. This web service is currently used by over 1,000 precision parts processing companies for maintenance operations and employee training. Including the above two services, alkapplysolution offers a wide variety of network services, web services, and other solutions.
The solutions of alkapplysolution have been embraced by various industries, such as automotive, semiconductor, and medical equipment manufacturing, since the 1990s, and have evolved over time to overcome challenges faced at the production sites. They meet the needs of companies in transforming their production systems and work styles in response to difficult-to-foresee changes in the economic environment.
