Here we outline our four businesses, through which we contribute widely to the lives of people around the world.
Machine tools
Citizen began production of machine tools in 1936, utilizing the technologies and know-how developed through the manufacture of watch parts. Our products contribute to the development of manufacturing industries all over the world.
About Us
More than a century since it was founded in 1918 with the desire to produce Japanese-made watches, the CITIZEN Group has evolved into a corporate entity engaged in a wide range of businesses.
CITIZEN's corporate philosophy, "Loved by citizens, working for citizens" is to
deeply contribute to the lives of people around the world through the manufacturing of products that are loved and trusted by citizens.
Message From President & CEO
Crafting a new tomorrow Towards sustainable value creation
The CITIZEN Group promotes environmental management to efficiently generate steady results as it aims for Group-wide optimization through establishing an environmental management structure spanning the entire Group.
Environmental Management Structure
To promote efficient environmental management, the CITIZEN Group has established a Group environmental management structure. In FY2020, the Group Environmental Committee, chaired by an executive appointed by the president of CITIZEN WATCH to be responsible for environmental affairs, was established under the president-chaired Sustainability Committee to examine risks, opportunities, countermeasures, measures, etc. related to overall environmental issues faced by the Group.
The CITIZEN Group Environmental Committee Organizational Chart
Organizations, Products, Activities, and Services to Which the Environmental Management System (EMS) Applies
The Environmental Management System (EMS) applies to the following organizations, products, activities, and services.
Organizations under the EMS
Below is a list of companies and their FACTORYs and other business sites to which the EMS applies.
CITIZEN WATCH CO., LTD. (Tokyo Works and Tokorozawa Works)
CITIZEN MACHINERY CO., LTD. (Karuizawa Headquarters, Tokorozawa Works, Kitakami Works, and Saku Works)
CITIZEN ELECTRONICS CO., LTD. (Headquarters and Sakaigawa Works)
CITIZEN MICRO CO., LTD. (Headquarters and Chichibu FACTORY)
CITIZEN T.I.C. CO., LTD.
CITIZEN CHIBA PRECISION CO., LTD. (Headquarters and THE 2ND FACTORY)
CITIZEN ELECTRONICS TIMEL CO., LTD.
CITIZEN LOGISTICS SERVICE CO., LTD.
Products, activities, and services under the EMS
The EMS applies to relevant products (including watches, machine tools, small precision parts, devices, and electronic equipment) as well as related activities and services (research, development, design, procurement, manufacturing, sales, etc.).
Acquisition of ISO 14001 Certification
The CITIZEN Group has supported the accelerated efforts of its domestic and overseas production bases to acquire ISO14001 (EMS) certification. As a result, all 12 relevant companies in Japan, excluding sales and other companies, have acquired the certification, as have 12 of our 13 overseas production bases. In Japan, we have also acquired unified Group-wide ISO 14001 certification, and we are working to optimize EMS activities and strengthen environmental governance throughout the Group.
In FY2024, a sampling re-certification audit was conducted of six companies, all of which were qualified to be re-certified.
Please click the link below to refer to the list of ISO 14001 certified companies and business sites and their certification dates.
The CITIZEN Group Environmental Committee promotes environmental risk management, including compliance with environmental laws and regulations, reduction of GHG emissions, management of chemical substances contained in products, waste and recycling governance, and measures against soil and groundwater contamination. The Group Environmental Committee meets twice a year and exchanges detailed information with Group companies on the status of waste and recycling governance and soil contamination, as well as measures to deal with them. In addition, potential environmental risks are identified through Group Internal Environmental Audits to prevent environmental accidents and promote information sharing within the Group. Furthermore, since even minor incidents can lead to environmental accidents, we have established a report line system that requires employees to report any incidents, whether major or minor, to the Sustainability Promotion Department, rather than leaving them to the on-site judgment of operating companies and others involved. By improving our information collection measures, we will strengthen our capabilities to detect problems swiftly and to prevent accidents or their deterioration.
In FY2024, there were no serious violations of environment-related laws and regulations, with no fines or penalties imposed on us.
Environmental Performance
The CITIZEN Group accurately assesses its Group-wide inputs of energy, chemical substances, etc. and its overall outputs, including CO2 and waste emissions, and utilizes this information in systematic activities to reduce its adverse environmental impact.
Material Balance (FY2024)
Environmental Education
Through environmental education for employees, the CITIZEN Group aims to develop human resources who have a correct understanding of the relationship between humans and the environment and who can proactively participate in the creation of a sustainable society through their own responsible actions. In FY2024, we provided all employees of all Group companies with an environmental e-learning course on chemical substance management. The attendance was 5,944, reaching 99.8%.
[Case Study] Awareness-raising Activities Using an Online Version of the Company Newsletter
The CITIZEN Group
Every June, our company newsletter, whose readership spans all CITIZEN Group employees, carries a feature story on the environment to celebrate Environment Month. The article for FY2024 focused on The CITIZEN Group’s environmental accident prevention activities and nature conservation initiatives and provided the readers with the opportunity to learn about the Group’s measures to reduce its adverse environmental impact as part of sustainable management.
[Case Study] Environmental Education at Group Companies
CITIZEN FINEDEVICE / CITIZEN WATCH MANUFACTURING
The CITIZEN Group provides the employees of Group companies with environmental education to increase their knowledge and skills in accordance with the duties of each company. CITIZEN FINEDEVICE has created e-learning materials titled "Goal Management System" and "Environmental Law Compliance System" as year-round learning tools. The company has also launched an education program focusing on chemical substance risk assessment to promote autonomous management of chemical substances. CITIZEN WATCH MANUFACTURING provides a basic video course on ISO 14001 to employees at all 17 FACTORYs across Japan. In FY2024, this video course had three sessions, achieving an attendance of 100% at all sessions.