Here we outline our four businesses, through which we contribute widely to the lives of people around the world.
Machine tools
Citizen began production of machine tools in 1936, utilizing the technologies and know-how developed through the manufacture of watch parts. Our products contribute to the development of manufacturing industries all over the world.
About Us
More than a century since it was founded in 1918 with the desire to produce Japanese-made watches, the CITIZEN Group has evolved into a corporate entity engaged in a wide range of businesses.
CITIZEN's corporate philosophy, "Loved by citizens, working for citizens" is to
deeply contribute to the lives of people around the world through the manufacturing of products that are loved and trusted by citizens.
Message From President & CEO
Crafting a new tomorrow Towards sustainable value creation
* Due to the revision of the calculation methods and figures, the figures may differ from those published in the past.
The CITIZEN Group’s Environmental Impact Related to Climate Change
Scope 1, 2 GHG emissions
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Unit: t-CO2
FY2018
FY2019
FY2020
FY2021
FY2022
FY2023
Scope 1
Japan
18,846
17,496
14,983
15,670
15,836
14,580
Outside Japan
3,246
2,267
1,787
2,713
2,651
2,622
Total
22,092
19,763
16,770
18,383
18,487
17,202
Scope 2
(Location-based)
Japan
88,723
80,632
66,304
67,084
64,428
62,158
Outside Japan
70,192
62,143
54,234
61,475
56,403
50,200
Total
158,914
142,775
120,538
128,559
120,830
112,358
Scope 1+Scope 2
(Location-based)
Japan
107,568
98,128
81,287
82,753
80,264
76,739
Outside Japan
73,437
64,410
56,021
64,188
59,054
52,822
Total
181,006
162,538
137,308
146,941
139,318
129,560
Scope 2
(Market-based)
Japan
85,759
82,642
63,304
68,337
50,916
47,441
Outside Japan
72,934
64,501
56,666
61,594
53,752
46,173
Total
158,693
147,142
119,970
129,931
104,669
93,614
Scope 1+ Scope 2
(Market-based)
Japan
104,605
100,138
78,286
84,007
66,753
62,021
Outside Japan
76,180
66,768
58,454
64,307
56,403
48,795
Total
180,784
166,906
136,740
148,314
123,156
110,816
Scope 1, 2 GHG emissions per unit of sales
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Unit: t-CO2/million JPY
FY2018
FY2019
FY2020
FY2021
FY2022
FY2023
Scope 1+Scope 2
(Location-based)
Japan and Outside Japan
0.563
0.584
0.664
0.522
0.462
0.414
Scope 1+Scope 2
(Market-based)
Japan and Outside Japan
0.562
0.599
0.662
0.527
0.409
0.354
* Scope 1 includes the emission of greenhouse gases other than CO2
* For Scope 2, location-based emission factors are calculated using the average value of the Ministry of the Environment's "Emission Factors by Electric Utility (for calculating greenhouse gas emissions by specific emitters)" for Japan and the IEA emissions factor 2022 for overseas.
* The emission factor for the Scope 2 market-base is based on the emission factor of the electricity menu used. However, in cases where the emission factor cannot be ascertained at overseas locations, the same emission factor as the location-based standard was used for the calculation.
* The above Scope 1 and 2 emissions data for FY2022 were verified by an external third-party verification organization.
Scope 3 emissions
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Unit: t-CO2
Category
FY2018
FY2019
FY2020
FY2021
FY2022
Category 1
Purchased goods and services
572,601
407,620
284,604
435,252
933,503
Category 2
Capital goods
40,340
49,872
25,621
28,787
42,718
Category 3
Fuel- and energy related activities (not included in Scope 1 or Scope 2)
34,078
22,561
19,657
21,559
20,678
Category 4
Upstream transportation and distribution
33,474
27,173
19,710
37,095
39,300
Category 5
Waste generated in operations
5,943
3,285
3,324
3,865
3,132
Category 6
Business travel
2,243
2,208
2,004
1,766
1,740
Category 7
Employee commuting
6,745
6,739
6,097
5,500
5,452
Category 8
Upstream leased assets
113
113
99
205
224
Category 9
Downstream transportation and distribution
3,294
2,478
2,127
4,488
4,257
Category 10
Processing of sold products
11,309
9,337
6,687
26,906
16,239
Category 11
Use of sold products
662,578
404,494
419,185
581,978
572,856
Category 12
End-of-life treatment of sold products
777
664
683
1,117
849
Category 13
Downstream leased assets
-
-
-
-
-
Category 14
Franchise
-
-
-
-
-
Category 15
Investment
-
-
-
-
-
Total
1,373,493
936,545
789,799
1,148,517
1,640,948
* The data covers all The CITIZEN Group businesses.
* The above Scope 3 emissions data for FY2019-FY2022 were verified by an external third-party verification organization.
* Renewable electricity ratio = (Amount of electricity purchased from renewable energy sources + Amount of renewable energy generated) / Total electricity consumed
* Renewable purchased electricity includes the purchase of renewable energy certificates.
Gas
Please scroll down to see→
Unit: thousand ㎥
FY2018
FY2019
FY2020
FY2021
FY2022
FY2023
Japan
5,920
5,587
4,739
4,698
4,598
4,421
Outside Japan
119
120
92
139
123
115
A-Heavy oil
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Unit: kL
FY2018
FY2019
FY2020
FY2021
FY2022
FY2023
Japan
181
163
155
169
151
153
Outside Japan
207
126
86
171
135
109
The CITIZEN Group’s Environmental Impact related to Waste
Waste Discharge
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Unit: tons
FY2018
FY2019
FY2020
FY2021
FY2022
FY2023
Total waste
(waste and valuables)
Japan
6,718
6,423
4,844
5,090
5,188
4,636
Outside Japan
6,238
5,244
4,096
6,546
5,999
5,399
Total
12,956
11,667
8,940
11,636
11,186
10,035
of which hazardous waste
Japan
-
-
533
730
708
709
Outside Japan
-
-
50
60
89
72
Total
-
-
583
789
798
781
Recycling rate (%)
Japan
99.3%
99.6%
99.8%
99.8%
99.8%
99.7%
Outside Japan
56.2%
50.0%
53.0%
52.4%
77.9%
85.0%
Total
78.6%
77.3%
78.3%
73.1%
88.0%
91.8%
Breakdown of Waste Discharge by Treatment Method
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Unit: tons
FY2018
FY2019
FY2020
FY2021
FY2022
FY2023
Land-filled
Japan
6
15
7
9
8
15
Outside Japan
2,054
1,956
1,307
2,411
1,074
624
Incinerated without recycling
Japan
39
12
4
1
1
1
Outside Japan
678
666
620
703
254
184
Recycled waste
Japan
6,673
6,395
4,834
5,080
5,178
4,621
Outside Japan
3,506
2,622
2,169
3,431
4,670
4,590
Total
10,179
9,017
7,003
8,512
9,849
9,211
* Hazardous wastes are those that fall under the classification of specially controlled industrial waste in Japan's Waste Disposal Law.
* The total amount of thermal, material, and chemical recycling is considered to be the amount of recycled waste.
* Figures are revised for FY 2022.
Breakdown of Waste Discharge by Type
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Unit: tons
Type of waste
Japan
Outside Japan
Total
Industrial waste
Sludge
480
731
1,211
Waste oil
353
290
643
Waste acid and alkali
537
34
571
Waste plastic
228
73
301
Scrap metal
16
352
368
Glass, ceramic, and rubber scraps
10
12
22
Cinders and mineral scraps
0
1,460
1,460
Mixtures and other industrial waste
628
122
750
General waste
253
1,430
1,683
Valuable resources
2,131
894
3,025
The CITIZEN Group’s Environmental Impact related to Water
Water withdrawal by source
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Unit: thousand ㎥
FY2018
FY2019
FY2020
FY2021
FY2022
FY2023
Surface water
Japan
0
1
1
1
0
0
Groundwater (recyclable)
Japan
590
562
546
583
640
657
Third-party source (city water)
Japan
473
443
399
410
381
347
Third-party source (industrial water)
Japan
240
231
158
216
199
188
Total (Japan)
1,303
1,237
1,104
1,209
1,220
1,193
Surface water
Outside Japan
0
0
0
0
0
0
Groundwater (recyclable)
Outside Japan
10
4
2
4
2
5
Third-party source (city water)
Outside Japan
537
503
389
414
375
336
Third-party source (industrial water)
Outside Japan
375
210
256
233
185
140
Total (outside Japan)
922
717
648
651
563
482
Total
2,225
1,954
1,751
1,860
1,783
1,674
Recycled and reused water
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Unit: thousand ㎥
FY2018
FY2019
FY2020
FY2021
FY2022
FY2023
Japan
202
200
194
198
140
161
Outside Japan
83
79
64
63
49
44
Total
285
279
258
261
189
205
Water withdrawal + recycled and reused water
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Unit: thousand ㎥
FY2018
FY2019
FY2020
FY2021
FY2022
FY2023
Japan
1,505
1,437
1,297
1,408
1,360
1,353
Outside Japan
1,005
796
712
714
612
526
Total
2,509
2,233
2,009
2,122
1,972
1,879
Water discharge by destination
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Unit: thousand ㎥
FY2018
FY2019
FY2020
FY2021
FY2022
FY2023
Surface water
Japan
517
508
468
492
493
482
Third-party destination
Japan
477
467
366
433
423
391
Total (Japan)
994
975
835
926
916
873
Surface water
Outside Japan
12
9
7
9
8
7
Third-party destination
Outside Japan
571
419
369
355
360
307
Total (outside Japan)
583
428
376
365
368
313
Total
1,577
1,403
1,210
1,290
1,284
1,186
Water consumption
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Unit: thousand ㎥
FY2018
FY2019
FY2020
FY2021
FY2022
FY2023
Japan
309
262
269
284
304
320
Outside Japan
339
290
272
286
195
168
Total
648
551
541
570
499
488
* Water consumption = Water use - consumption
BOD
Please scroll down to see→
Unit: tons
FY2018
FY2019
FY2020
FY2021
FY2022
FY2023
Japan
25.4
26.4
14.4
8.3
14.6
14.3
Outside Japan
6.6
8.9
7.4
50.7
97.5
81.3
COD
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Unit: tons
FY2018
FY2019
FY2020
FY2021
FY2022
FY2023
Japan
6.9
6.3
3.6
9.5
5.5
3.2
Outside Japan
19.6
30.1
33.7
13.9
37.4
36.8
The CITIZEN Group’s Other Environmental Impacts (Including Environmental Pollution)
NOx
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Unit: tons
FY2018
FY2019
FY2020
FY2021
FY2022
FY2023
Japan
4.0
3.0
2.6
2.1
1.4
1.4
SOx
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Unit: tons
FY2018
FY2019
FY2020
FY2021
FY2022
FY2023
Japan
0.0
0.0
0.0
0.1
0.1
0.1
Amount of Substances Handled that Are Subject to the PRTR Act
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Unit: tons
FY2018
FY2019
FY2020
FY2021
FY2022
FY2023
Japan
196
184
147
145
125
138
* The amount of PRTR substances handled is based on amounts of 100 kg or more used per year at each business site.
The Amount of Substances Subject to the PRTR Act Handled/Discharged/Transferred (FY2023)
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Unit: tons
Chemical Substances Subject to the PRTR Act
Handled amount
Discharged amount
Transferred amount
Discharged into the atmosphere
Discharged into public water bodies
Discharged into the soil at the sites
Land-filled at the sites
Transferred to sewers
Transferred off-site
Chromium and trivalent chromium compounds
39.57
0.00
0.00
0.00
0.00
0.00
0.00
1-bromopropane
19.51
14.89
0.00
0.00
0.00
0.00
0.00
1,2,4-trimethylbenzene
12.99
0.99
0.00
0.00
0.00
0.00
0.00
Linear paraffin chlorides (limited to those with carbon numbers from 14 to 17 and their mixtures)
11.94
0.00
0.00
0.00
0.00
0.00
0.46
Xylene
10.87
0.93
0.00
0.00
0.00
0.00
0.14
Nickel
6.19
0.00
0.00
0.00
0.00
0.00
0.03
Hydrogen fluoride and its water-soluble salts
5.77
0.03
0.11
0.00
0.00
0.00
0.00
Manganese and its compounds
5.55
0.00
0.00
0.00
0.00
0.00
0.00
Lead and its compounds
4.74
0.00
0.00
0.00
0.00
0.00
0.00
Methylnaphthalene
4.32
0.00
0.00
0.00
0.00
0.00
0.00
Heptane
3.81
0.42
0.00
0.00
0.00
0.00
3.39
Nickel compounds
3.00
0.00
0.00
0.00
0.00
0.00
0.40
Others
10.17
0.24
0.02
0.00
0.00
0.00
2.81
Total
138.44
17.49
0.14
0.00
0.00
0.00
7.23
Chemical substances used
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Unit: tons
FY2018
FY2019
FY2020
FY2021
FY2022
FY2023
Outside Japan
1,250
1,070
924
1,346
1,231
1,136
VOC emissions volume
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Unit: tons
FY2018
FY2019
FY2020
FY2021
FY2022
FY2023
Japan
37.0
33.7
27.8
17.4
16.6
17.5
Outside Japan
-
-
-
-
38.6
34.2
Total
37.0
33.7
27.8
17.4
55.2
51.7
* VOC emissions in Japan are estimated by substituting the atmospheric emissions of substances subject to the PRTR Act.
Indicators of Environmental Conservation Effectiveness
Unit
FY2022
FY2023
Increase or Decrease
Category of Indicators
(1) Effects on the Cost of the Business Area
[1] Effects Related to the Resources Put into Business Activities
Energy Consumption
GJ
811,043
761010
-50,033
Water Use
thousand ㎥
1,220
1,193
-27
Amount of Substances Handled that are Subject to the PRTR Act
t
125
138
13
[2] Effects Related to the Environmental Impact and the Waste Generated by Business Activities
CO2 Emissions
t-CO2
66,753
62,021
-4,732
Water Discharge
thousand ㎥
916
873
-43
Total Waste
t
5,188
4,636
-552
Recycled Waste
t
5,178
4,621
-557
(2) Effects on Upstream/Downstream Costs
[3] Effects Related to the Goods and Services Produced by Business Activities
Amount of plastic containers and packaging used
t
135
53
-82
Amount of paper containers and packaging used
t
148
172
24
Economic Effects Accompanied by Environmental Conservation Measures – Substantial Effects
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Unit: million JPY
Description of the Effects
Amount
Revenue
Business Income from the Sale of Valuable Materials Generated by Business Activities
438
Cost Reduction
Reduction of Energy due to Energy Conservation Activities
131
Reduction of Water Costs and Discharge Treatment Costs due to Resource Conservation Activities
48
Reduction of Waste Treatment Costs Associated with Resource Conservation or Recycling
10
Others
0
Total
586
Environmental Data by Business Site
Environmental Impact Status of Group Companies in Japan
Target period: April 1, 2023 ‒ March 31, 2024
Reporting scope: 36 sites in Japan
* GHG emissions data by site is Scope and market-based standards of Scope 2.
* Some items may be combined and reported in other offices.
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CITIZEN WATCH (Tokyo Office)
■ Location
Nishitokyo-shi, Tokyo
■ Description of Business
Formulation and promotion of group management strategies as a holding company, auditing of group management, management of group technology development, intellectual property, etc.
Energy Consumption (GJ)
31,391
Water (thousand ㎥)
28.6
PRTR Act Substances (tons)
GHG Emissions (t-CO2)
522
Water Discharge (thousand ㎥)
14.4
Total Waste (tons)
110
Recycled Waste (tons)
110
Please scroll down to see→
CITIZEN WATCH (Tokorozawa Office)
■ Location
Tokorozawa-shi, Saitama
■ Description of Business
Energy Consumption (GJ)
24,036
Water (thousand ㎥)
7.8
PRTR Act Substances (tons)
GHG Emissions (t-CO2)
747
Water Discharge (thousand ㎥)
6.9
Total Waste (tons)
Recycled Waste (tons)
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CITIZEN SYSTEMS JAPAN (Headquarters)
■ Location
Nishitokyo-shi, Tokyo
■ Description of Business
Information equipment products, health equipment products
We disclose the "Global Warming Prevention Plan and Implementation Status Report" in accordance with the "Saitama Global Warming Prevention Promotion Ordinance".
Turnover for personal reasons by age (6 major companies)
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Unit: number of people
FY2019
FY2020
FY2021
FY2022
FY2023
10s
5
3
0
1
1
20s
31
60
51
43
34
30s
26
56
34
34
36
40s
14
10
21
19
27
50s
12
18
12
8
9
60s
8
0
0
1
3
Total
96
147
118
106
110
Turnover for personal reasons by gender (6 major companies)
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Unit: number of people
FY2019
FY2020
FY2021
FY2022
FY2023
Male
68
113
93
80
85
Female
28
34
25
26
25
Total
96
147
118
106
110
Turnover rates for personal reasons (6 major companies)
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FY2019
FY2020
FY2021
FY2022
FY2023
Total
1.88%
3.25%
2.71%
2.43%
2.60%
Number of employees by employment type (6 major companies)
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FY2019
FY2020
FY2021
FY2022
FY2023
Regular employees
-
-
4,354
4,358
4,232
Contract employees (working full time)
-
-
656
627
607
Part-time employees (working less than full-time)
-
-
44
46
37
Elder partners (retirees, including employees working less than full-time)
-
-
250
316
325
Promoting Diversity
Rates of female workers (6 major companies)
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FY2019
FY2020
FY2021
FY2022
FY2023
Employees
20.4%
20.1%
20.3%
21.5%
21.6%
Management staff
3.7%
4.4%
4.8%
5.7%
5.7%
Officers
5.6%
11.8%
12.1%
11.1%
10.5%
* Officers are defined as directors and auditors.
Rates of female workers (CITIZEN WATCH)
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FY2019
FY2020
FY2021
FY2022
FY2023
Employees
25.6%
26.0%
26.8%
28.0%
29.1%
Management staff
6.6%
7.0%
7.5%
8.6%
9.0%
Officers
14.3%
15.4%
16.7%
16.7%
18.2%
* Officers are defined as directors and auditors.
Rates of employees with disabilities (6 major companies)
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FY2019
FY2020
FY2021
FY2022
FY2023
Total
2.15%
2.12%
2.03%
2.14%
2.17%
Promoting Work-Life Balance
Childcare leave taken (6 major companies)
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Unit: number of employees
FY2019
FY2020
FY2021
FY2022
FY2023
Male
18
20
25
33
92
Female
44
27
32
35
34
Total
62
47
57
68
126
* In addition to childcare leave, our regular employees receive benefits such as life insurance, medical disability and occupational illness compensation, the company's retirement package, and an employee stock ownership plan
Employees working shorter hours for childcare (6 major companies)
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Unit: number of employees
FY2019
FY2020
FY2021
FY2022
FY2023
Total
108
65
74
92
57
Nursing care leave taken (6 major companies)
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Unit: number of employees
FY2019
FY2020
FY2021
FY2022
FY2023
Total
0
0
1
0
3
Return to work after maternity leave (full-time employees only) (6 major companies)
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FY2019
FY2020
FY2021
FY2022
FY2023
Total
-
-
100.0%
100.0%
100.0%
Percentage of employees taking paid leave (6 major companies)
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FY2019
FY2020
FY2021
FY2022
FY2023
Total
-
-
68.2%
76.9%
79.4%
Human Capital Development
Hours spent on capacity-building programs (6 major companies)
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Unit: hours
FY2019
FY2020
FY2021
FY2022
FY2023
Average training hours per employee
4.2
5.9
5.5
9.1
13.3
Company total
20,963
26,272
23,556
39,260
55,897
Occupational Health and Safety
Occupational accidents
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Unit: number of accidents
FY2019
FY2020
FY2021
FY2022
FY2023
Fatal accidents
0
0
0
0
0
Accidents
5
6
3
9
7
Occupational health and safety education provided
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Unit: number of sessions, people
FY2019
FY2020
FY2021
FY2022
FY2023
Programs
-
45
83
98
102
Eligible employees
8,273
3,000
1,429
1,380
1,382
Six major group companies
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FY2019
FY2020
FY2021
FY2022
FY2023
Lost time injury frequency rate (LTIFR)
0.00
2.26
2.38
2.19
1.14
Lost time injury severity rate (LTISR)
0.00
0.01
0.00
0.05
0.01
* [0.00] means a figure that is less than 0.01 even after being rounded to the third decimal place.
Specified medical checkups and specific health guidance (21 sites)
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Subject to
FY2019
FY2020
FY2021
FY2022
FY2023
(Under Calculation)
FY2024
(Target)
Specified medical checkup rate
Insured and family
86.1%
84.3%
85.6%
87.3%
85.0%
88.0%
Rate of metabolic syndrome diagnosed
Insured and family
13.7%
15.2%
13.6%
13.9%
13.3%
10.0%
(Compared to FY2008)
(+23.0%)
(+36.1%)
(+21.6%)
(+24.7%)
(+18.8%)
(-10.4%)
Rate of pre-metabolic syndrome diagnosed
Insured and family
13.1%
14.0%
13.7%
12.6%
11.3%
10.0%
(Compared to FY2008)
(+19.9%)
(+28.4%)
(+25.5%)
(+15.2%)
(+3.3%)
(-8.3%)
Rate of specific health guidance provided
Insured and family
31.7%
23.3%
64.0%
64.6%
60.5%
60.0%
(As of October 30, 2024)
Social Contribution Activity Expenses
Breakdown of social contribution expenses by activity area
Unit: 1,000 JPY
FY20223
Social welfare
3,482
Employment creation
464
Health and sports
17,375
Academic research
337
Education
39,271
Culture and arts
1,875
Environment
6,590
Community activities
30,583
International exchange
2,324
Disaster assistance
10,100
Others
13,473
Total
125,877
* Due to rounding, the total for each item may not equal the total.
Breakdown of social contribution expenses by category
Unit: 1,000 JPY
FY2023
Monetary donations
37,855
In-kind donations
2,934
Making company
6,742
Involvement by employees
60,537
Others
17,808
Total
125,877
* Due to rounding, the total for each item may not equal the total.
Number of employees engaged in social contribution activities