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Privacy Policy

We revamped our Privacy Policy page, revised our Personal Information Protection Policy and established our Handling of Personal Information on January 14, 2020.

Personal Information Protection Policy

We, Citizen Watch Co., Ltd. ("Citizen") believe that the protection and appropriate treatment of personal information acquired from all persons concerned with our business is an important social responsibility, and we implement this Personal Information Protection Policy to protect personal information in the following manner.
Except as otherwise provided for in this Personal Information Protection Policy, the definitions of terms as used in this Personal Information Protection Policy shall be followed by the definition of the Act on the Protection of Personal Information (Act No. 57 of 2003) ("Personal Information Protection Act") and other applicable Japanese laws and regulations including ministerial guidelines.
In addition, we handle personal information containing individual number and specific personal information in accordance with the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures (Act No.27 of 2013) and other Japanese applicable laws and regulations including ministerial guidelines.

Click here for Citizen's Handling of Personal Information

1. Compliance with Laws and Regulations

We will comply with the Personal Information Protection Act and other laws and guidelines related to the protection of personal information.

2. Acquisition of personal information

We will acquire personal information by legal and fair means. We will not acquire special care-required personal information except in cases in which we obtain in advance the consent of the relevant individual identified by the personal information ("the individual") or as permitted by law.

3. Utilization of personal information

When handling personal information, we specify the purpose of use in advance, use it within the scope necessary to achieve that purpose, and do not use it for any other purpose except with the consent of the individual or as permitted by law.

4. Ensuring Accuracy

We will endeavor to keep personal data accurate and up-to-date to the extent necessary to achieve the purpose of use, and to delete personal data without delay when it is no longer necessary to use such.

5. Implementation of safety management measures

When handling personal data, we will take necessary and appropriate measures to prevent unauthorized access, loss, destruction, falsification, and leakage of personal data, and other measures required and appropriate to secure and manage personal data.

6. Supervision of subcontractor

If we entrust the handling of personal data to a third party, we will exercise necessary and appropriate supervision over the subcontractor in order to ensure the safe management of personal data.

7. Provision to third parties

We will not provide personal data to any third party except with the prior consent of the individual or as permitted by law.

8. Request for disclosure, amendment, deletion, or discontinuance of usage of retained personal data

We do our best to properly respond to request(s) from individuals regarding the handling of retained personal data such as disclosure, amendment, deletion, or discontinuance of the usage of retained personal data (collectively "Request") in accordance with laws and regulations. Please refer to the "procedure for disclosure, amendment, and deletion etc. of retained personal data" below for the procedure on making Request.

Procedure for disclosure, amendment, deletion etc. of retained personal data

9. Inquiries

We do our best to properly respond to inquiries from individuals regarding the handling of retained personal data in accordance with laws and regulations.
If you have any inquiries regarding your personal information, this Personal Information Protection Policy, or Handling of Personal Information, please contact the personal information inquiry desk of Citizen Watch Co., Ltd. using the inquiry form below.

Personal Information Inquiry Form of Citizen Watch Co., Ltd.

10. Personal information of person under 20 years old

We protect and treat personal information of persons under 20 years old in equal measure as we protect personal information of other individuals. We will obtain a parental guardian's consent as needed, when we acquire personal information of person or receive a request from a person under 20 years old.

11. Revision of this Personal Information Protection Policy

Please note that we may revise this Personal Information Protection Policy as necessary to protect personal information and to comply with changes in laws and regulations. In such case, the revised Personal Information Protection Policy, will apply from the date of publication of the revised version.
However, if we make a change to this Personal Information Protection Policy that requires the consent of the relevant individual under laws and regulations, the changed Personal Information Protection Policy will only apply to the individual who agrees to the change in the manner prescribed by our company. In addition, if our company changes this Personal Information Protection Policy, we will notify the individual of the effective date and content of this Personal Information Protection Policy after the change by displaying it on its website or by other appropriate means.

Date of establishment: February 27, 2014
Date of last revision: January 14, 2020
Citizen Watch Co., Ltd.