09 01, 2025
CITIZEN Watch Co., Ltd

CITIZEN Brand watches International guarantee providing cover for 3 years worldwide,
not just in the country of purchase

As of 1 October 2025, CITIZEN Watch Co., Ltd will extend the warranty period for CITIZEN brand watches*1 from 1 year to 3 years worldwide. This acts as an international guarantee that provides cover anywhere in the world, not just in the country of purchase.

*The design of the warranty card may vary by region.

CITIZEN Watch Co., Ltd supplies a wide range of much-loved products, including solar-powered Eco-Drive*2 watches, which no longer require replacement batteries, and Super Titanium™*3 watches, which are lightweight and comfortable as well as tough and scratch-resistant. CITIZEN now offers a 3-year international guarantee so that you can feel confident using your new purchase.

As of 1 October 2025, international guarantees with a warranty period of 3 years will be issued to anyone purchasing a CITIZEN watch from one of our authorized retailers.

By extending the warranty period, CITIZEN will be able to provide more customers access to its range of support services and ongoing after-sales service for their watches.

  • Applies to CITIZEN brand and CAMPANOLA brand watches.
  • Eco-Drive:
    Eco-Drive is CITIZEN’s proprietary technology that powers watches using any natural or artificial light source, eliminating the need to replace batteries. A first within the watch industry, Eco-Drive was certified as an Eco Mark product by the Japan Environment Association (JEA) and recognized for its contribution to environmental sustainability.
  • Super Titanium™:
    Super Titanium™ is CITIZEN’s proprietary surface hardening technology to treat solid titanium. It is at least 5 times harder than stainless steel, resistant to scratches, lightweight and gentle to the skin for comfortable wearing.