Human Resources Development

Basic Approach

In the CITIZEN Group, individual operational companies are responsible for developing human resources capable of adapting to the business environment in accordance with their respective policies. We have a comprehensive environment for human resource development of the tiered trainings organized by CITIZEN Watch and the trainings organized by separate Group companies

Human Resource Development

Manufacturing Engineers

Pursuing its goal of “Building the World’s Foremost Watch Factory,” CITIZEN WATCH MANUFACTURING has established an in-house watch school to enhance manufacturing skills and develop its human resources. At this school, veteran employees instruct younger employees, who have their skills and technical expertise as they work toward national certifications of the Ministry of Health, Labour and Welfare, as well as the company’s own certification.
The CITIZEN Group takes part in the National Skills Competition, seeking to develop and pass along skills and manufacturing expertise. This competition is held annually to uphold Japan’s traditional prowess in manufacturing, skilled workers aged 23 or younger from around the country take part in this competition. The fiscal 2014 event included six competitors from CITIZEN WATCH MANUFACTURING in the watch repair category and two in mechatronics. In the former category, employees earned gold, silver, bronze, and “Fighting Spirit” awards. The competition helps to motivate employees and reinforces the process of working dedicatedly toward goals, an important characteristic for a manufacturing professional.
Through efforts including the watch school and the National Skills Competition, we aim to continue passing on technology and other skills to young engineers and enhancing their knowledge.


in-house watch school

技能五輪全国大会 時計修理部門 金賞受賞

won gold award in the campetition

Career Support Training (CST)

CITIZEN ELECTRONICS implements CST to carry out a framework for an instruction/development system in the workplace so that employees understand the importance of on-the-job training (OJT).
CST first establishes opportunities for OJT instructors and members to interactively study approaches to matters and attitudes toward work with the aim of improving individual/organizational capabilities and increasing communication skills. Also, with an eye toward further energizing OJT activities and maintaining company-wide and long-term perspectives, discussions and improvements are conducted at OJT instructors meetings held every other month.
Furthermore, the opportunity is provided at the last concluding meeting of CST to look back one’s work and reconsider work going forward.
through CST, we pursue a culture of systematically fostering young employees with the united efforts of the workplace, OJT instructors, and the Personnel Division, in mind the stimulation of the company and development of competitive work force early on through retention of human resources.
*OJT: Refers to employee training through hands-on experience at the workplace.

Employees presenting the achievements of their first three years in a results presentation
CST aims to have all the new employees develop themselves through friendly competition over their first three years, which also helps to improve the skills of their trainers.