GRI Standard Index

The following is the reference table of our CSR initiatives in “CITIZEN Group’s CSR Report 2017” Digest Version, Web Version, and other media with items of which GRI Sustainability Reporting Standards requests disclosure.

Disclosure
Number
Disclosure Digest Version Web Version (and our Group’s other media)
Organizational profile
102-1 Name of the organization P6 About Us (Corporate Profile)
102-2 Activities, brands, products, and services P6 Business Outline
CITIZEN Group’s Business Foundation
102-3 Location of headquarters P6 About Us (Corporate Profile)
102-4 Location of operations - About Us (CITIZEN group)
102-5 Ownership and legal form P6 About Us (Corporate Profile)
102-6 Markets served P5 global net work
102-7 Scale of the organization P5,6 About Us (Corporate Profile)
About Us (CITIZEN group)
102-8 Information on employees and other workers - -
102-9 Supply chain P13,14 Advancing Responsible Procurement
102-10 Significant changes to the organization and its supply chain P3,4 Message from the President
102-11 Precautionary Principle or approach p9,10 CITIZEN Group Code of Conduct
p2 Participation in the United Nations Global Compact
p8,9,10 Comprehensive Risk Management
102-12 External initiatives P2 Participation in the United Nations Global Compact
102-13 Membership of associations - -
Strategy
102-14 Statement from senior decision-maker P3,4 Message from the President
102-15 Key impacts, risks, and opportunities p8 CITIZEN Group’s Materiality (significant issues)
Comprehensive Risk Management
Investor Relations (Business and Other Risks)
Ethics and integrity
102-16 Values, principles, standards, and norms of behavior P1,9,10 About us (Corporate Philosophy)
CITIZEN Group Code of Conduct
102-17 Mechanisms for advice and concerns about ethics p9,10 Thorough Compliance
Governance
102-18 Governance structure P7 Investor Relations (Corporate Governance)
Strengthening Corporate Governance
CSR Management Structure
102-19 Delegating authority P7 CSR Management Structure
102-20 "Executive-level responsibility for economic, environmental,
and social topics"
p9,10 Strengthening Corporate Governance
102-21 "Consulting stakeholders on economic, environmental,
and social topics"
- Intellectual Engagement
102-22 Composition of the highest governance body and its committees - Investor Relations (Corporate Governance)
Strengthening Corporate Governance
102-23 Chair of the highest governance body - -
102-24 Nominating and selecting the highest governance body - Investor Relations (Corporate Governance)
102-25 Conflicts of interest - Investor Relations (Corporate Governance)
102-26 "Role of highest governance body in setting purpose, values,
and strategy"
P7 CSR Management Structure
102-27 Collective knowledge of highest governance body - -
102-28 Evaluating the highest governance body’s performance - -
102-29 "Identifying and managing economic, environmental, and social
impacts"
- Investor Relations (Corporate Governance)
Strengthening Corporate Governance
102-30 Effectiveness of risk management processes - Comprehensive Risk Management
102-31 Review of economic, environmental, and social topics - -
102-32 Highest governance body’s role in sustainability reporting p7 CSR Management Structure
102-33 Communicating critical concerns - -
102-34 Nature and total number of critical concerns - -
102-35 Remuneration policies - -
102-36 Process for determining remuneration - Investor Relations (Corporate Governance)
102-37 Stakeholders’ involvement in remuneration - -
102-38 Annual total compensation ratio - -
102-39 Percentage increase in annual total compensation ratio - -
Stakeholder engagement
102-40 List of stakeholder groups P8 The CITIZEN Group’s stakeholders
102-41 Collective bargaining agreements - -
102-42 Identifying and selecting stakeholders P13,14 Advancing Responsible Procurement
102-43 Approach to stakeholder engagement - Intellectual Engagement
102-44 Key topics and concerns raised p8 CITIZEN Group’s Materiality (significant issues)
- Citizen and its Customers
- Intellectual Engagement
Reporting practice
102-45 Entities included in the consolidated financial statements - -
102-46 Defining report content and topic Boundaries p2 Editorial Policy
102-47 List of material topics p8 CITIZEN Group’s Materiality (significant issues)
102-48 Restatements of information - -
102-49 Changes in reporting - -
102-50 Reporting period P2 CSR Report 2017
102-51 Date of most recent report - Back Number
102-52 Reporting cycle - Back Number
102-53 Contact point for questions regarding the report back cover Contact Us
102-54 Claims of reporting in accordance with the GRI Standards - -
102-55 GRI content index - this table
102-56 External assurance - -
Management Approach
103-1 Explanation of the material topic and its Boundaries P8 CITIZEN Group’s Materiality (significant issues)
103-2 The management approach and its components p7,8 CSR Management Structure
Strengthening Corporate Governance
Comprehensive Risk Management
Thorough Compliance
Creating a Pleasant Work Environment
Advancing Responsible Procurement
Promoting of Environmental Innovation
103-3 Evaluation of the management approach - -
Economic Performance
201-1 Direct economic value generated and distributed - -
201-2 "Financial implications and other risks and opportunities due to
climate change"
- Business and Other Risks
201-3 Defined benefit plan obligations and other retirement plans - -
201-4 Financial assistance received from government - -
Market Presence
202-1 Ratios of standard entry level wage by gender compared to local minimum wage - -
202-2 Proportion of senior management hired from the local community - -
Indirect Economic Impacts
203-1 Infrastructure investments and services supported - -
203-2 Significant indirect economic impacts - -
Procurement Practices
204-1 Proportion of spending on local suppliers - -
Anti-corruption
205-1 Operations assessed for risks related to corruption - -
205-2 Communication and training about anti-corruption policies and procedures - -
205-3 Confirmed incidents of corruption and actions taken - -
Anti-competitive Behavior
206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices - -
Materials
301-1 Materials used by weight or volume - FY2016 CITIZEN GROUP CSR DATA LIST
301-2 Recycled input materials used - -
301-3 Reclaimed products and their packaging materials - -
Energy
302-1 Energy consumption within the organization - FY2016 CITIZEN GROUP CSR DATA LIST
302-2 Energy consumption outside of the organization - Calculation of Scope 3 Greenhouse Gas Emissions
FY2016 CITIZEN GROUP CSR DATA LIST
302-3 Energy intensity - -
302-4 Reduction of energy consumption - FY2016 CITIZEN GROUP CSR DATA LIST
302-5 Reductions in energy requirements of products and services - Enhanced lineups of Environmentally Friendly Products
Water
303-1 Water withdrawal by source - FY2016 CITIZEN GROUP CSR DATA LIST
303-2 Water sources significantly affected by withdrawal of water - -
303-3 Water recycled and reused - -
Biodiversity
304-1 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas - -
304-2 Significant impacts of activities, products, and services on biodiversity - -
304-3 Habitats protected or restored - Initiatives Contributing to Society (Environment)
304-4 IUCN Red List species and national conservation list species with habitats in areas affected by operations - -
Emissions
305-1 Direct (Scope 1) GHG emissions P15 FY2016 CITIZEN GROUP CSR DATA LIST
305-2 Energy indirect (Scope 2) GHG emissions - FY2016 CITIZEN GROUP CSR DATA LIST
305-3 Other indirect (Scope 3) GHG emissions - FY2016 CITIZEN GROUP CSR DATA LIST
305-4 GHG emissions intensity P15  -
305-5 Reduction of GHG emissions - FY2016 CITIZEN GROUP CSR DATA LIST
305-6 Emissions of ozone-depleting substances (ODS) - -
305-7 Nitrogen oxides (NOX), sulfur oxides (SOX), and other significant air emissions - FY2016 CITIZEN GROUP CSR DATA LIST
Effluents and Waste
306-1 Water discharge by quality and destination - FY2016 CITIZEN GROUP CSR DATA LIST
306-2 Waste by type and disposal method P15 Effective Utilization of Resources and Reduction of Waste
FY2016 CITIZEN GROUP CSR DATA LIST
306-3 Significant spills - -
306-4 Transport of hazardous waste - -
306-5 Water bodies affected by water discharges and/or runof - -
Environmental Compliance
307-1 Non-compliance with environmental laws and regulations - -
Supplier Environmental Assessment
308-1 New suppliers that were screened using environmental criteria - -
308-2 Negative environmental impacts in the supply chain and actions taken - -
Employment
401-1 New employee hires and employee turnover - Respect for Diversity
FY2016 CITIZEN GROUP CSR DATA LIST
401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees - -
401-3 Parental leave P12 Work-Life Balance
FY2016 CITIZEN GROUP CSR DATA LIST
Labor/Management Relations
402-1 Minimum notice periods regarding operational changes - -
Occupational Health and Safety
403-1 Workers representation in formal joint management–worker health and safety committees - -
403-2 Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities - Safe, Healthy, and Amenable Workplace
- FY2016 CITIZEN GROUP CSR DATA LIST
403-3 Workers with high incidence or high risk of diseases related to their occupation - -
403-4 Health and safety topics covered in formal agreements with trade unions - -
Training and Education
404-1 Average hours of training per year per employee - -
404-2 Programs for upgrading employee skills and transition assistance programs - Human Resources Development
404-3 Percentage of employees receiving regular performance and career development reviews - -
Diversity and Equal Opportunity
405-1 Diversity of governance bodies and employees - -
405-2 Ratio of basic salary and remuneration of women to men - -
Non-discrimination
406-1 Incidents of discrimination and corrective actions taken - -
Freedom of Association and Collective Bargaining
407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk - -
Child Labor
408-1 Operations and suppliers at significant risk for incidents of child labor - -
Forced or Compulsory Labor
409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor - -
Security Practices
410-1 Security personnel trained in human rights policies or procedures - -
Rights of Indigenous Peoples
411-1 Incidents of violations involving rights of indigenous peoples - -
Human Rights Assessment
412-1 Operations that have been subject to human rights reviews or impact assessments - -
412-2 Employee training on human rights policies or procedures - -
412-3 Significant investment agreements and contracts that include human rights clauses or that underwent human rights screening - -
Local Communities
413-1 Operations with local community engagement, impact assessments, and development programs - -
413-2 Operations with significant actual and potential negative impacts on local communities - -
Supplier Social Assessment
414-1 New suppliers that were screened using social criteria - -
414-2 Negative social impacts in the supply chain and actions taken - -
Public Policy
415-1 Political contributions - -
Customer Health and Safety
416-1 Assessment of the health and safety impacts of product and service categories - -
416-2 Incidents of non-compliance concerning the health and safety impacts of products and services - -
Marketing and Labeling
417-1 Requirements for product and service information and labeling - -
417-2 Incidents of non-compliance concerning product and service information and labeling - -
417-3 Incidents of non-compliance concerning marketing communications - -
Customer Privacy
418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data - -
Socioeconomic Compliance
419-1 Non-compliance with laws and regulations in the social and economic area - -