Creation of healthy, safe, and employee-friendly work environments, human rights and labor relations, and responding to anti-social forces
Initiatives for Maintaining and Promoting Health
The Citizen Health Insurance Society undertakes activities with the aim of maintaining and improving the health of employees and their families. It is endeavoring to increase the percentage of families undergoing regular medical checkups. It also offers regular health advice to persons diagnosed with actual or potential metabolic syndrome in cooperation with individual premises.
In addition, it places emphasis on providing extensive support including families by encouraging the use of generic drugs, organizing health workshops open to employees and their families, and providing Citizen Health Counseling Services 24 that are available by telephone 24 hours a day.
In response to the Great East Japan Earthquake, the Society immediately issued new insurance certificates to replace those lost in the earthquake and delivered them to evacuation sites free of change. The Society also provided free health care to victims of the disaster.
Uptake of Regular Medical Checkups and Regular Health Advice (32 sites)
| FY2009 | FY2010 | FY2011 | |
|---|---|---|---|
| Uptake of regular medical checkups (employee + family) |
75.5% | 78.5% | 79.5% |
| Rate of metabolic syndrome | 10.8% | 11.1% | 12.1% |
| Rate of predicted metabolic syndrome | 11.9% | 11.5% | 11.8% |
| Uptake of regular health advice | 20.3% | 23.0% | 32.6% |
Accidents Occurring at 18 Major Group Companies
| FY2009 | FY2010 | FY2011 | |
|---|---|---|---|
| No. of fatal accidents | 0 | 0 | 0 |
| No. of accidents resulting in lost work time | 10 | 6 | 8 |
Health and Safety Activities at our Tokyo Office
We prepare and implement action plans designed to ensure the safety and health of employees at the Tokyo Office,* primarily through the Health and Safety Committee. To prevent occupational accidents, a dedicated facility safety assessment committee works to comprehensively improve the safety of facilities, and risk assessments and workplace swap patrols are conducted at work sites. To prevent accidents while commuting, we hold traffic safety courses twice annually in cooperation with the local Tanashi Police Station and conducted DVD-based training for employees who are unable to attend. In fiscal 2011, in order to prevent any deterioration of the work environment as a result of electricity-saving measures following the earthquake in March, we made responses while monitoring temperature and humidity.
The Midday Sports Club Activities, a program that promotes physical exercise during the lunch break, has taken root, and we plan to expand it in the future. Clinics located at worksites were renamed "health management offices." They continue to perform diagnostic activities and now also conduct employee health management with a focus on preventive measures.
* Tokyo Office:Citizen Holdings, Citizen Watch, Citizen Systems, Citizen Logistics Service, and Citizen Business Expert
Human Rights and Labor Relations
We hold regular meetings between Citizen Group companies and the labor union acting on behalf of our employees to negotiate and discuss issues such as management policy and working conditions and strive to forge stable relationships between labor and management based on mutual respect for the other party's position. We will continue to discuss issues such as the Group's operating structure and business restructuring in the future in an effort to enhance the corporate value of individual Group companies and improve levels of employee satisfaction.
Responding to Anti-Social Forces
A briefing for general affairs personnel
Citizen Group is aware that ties to anti-social forces lead to a substantial loss of confidence in the company by society and have a significant impact on the continued existence of the company. Our fundamental policy is to take a decisive stance against demands for inappropriate gains from anti-social forces and organizations, and we completely avoid all ties with anti-social forces.
We establish and reinforce systems to avoid all relationships with anti-social forces such as holding briefings for general affairs personnel of group companies to encourage the inclusion of anti-social force exclusion provisions in all contracts entered into by group companies.
We maintain regular contact with local companies and outside organizations such as the police to support activities for the exclusion of anti-social forces.
