Here we outline our four businesses, through which we contribute widely to the lives of people around the world.
Machine tools
Citizen began production of machine tools in 1936, utilizing the technologies and know-how developed through the manufacture of watch parts. Our products contribute to the development of manufacturing industries all over the world.
About Us
More than a century since it was founded in 1918 with the desire to produce Japanese-made watches, the CITIZEN Group has evolved into a corporate entity engaged in a wide range of businesses.
CITIZEN's corporate philosophy, "Loved by citizens, working for citizens" is to
deeply contribute to the lives of people around the world through the manufacturing of products that are loved and trusted by citizens.
Message From President & CEO
Crafting a new tomorrow Towards sustainable value creation
* Due to the revision of the calculation methods and figures, the figures may differ from those published in the past.
The CITIZEN Group’s Environmental Impact Related to Climate Change
Scope 1, 2 GHG emissions
Please scroll down to see→
Unit: t-CO2
FY2018
FY2019
FY2020
FY2021
FY2022
Scope 1
Japan
18,846
17,496
14,983
15,670
15,836
Outside Japan
3,246
2,267
1,787
2,713
2,651
Total
22,092
19,763
16,770
18,383
18,487
Scope 2
(Location-based)
Japan
88,723
80,632
66,304
67,084
64,428
Outside Japan
70,192
62,143
54,234
61,475
56,403
Total
158,914
142,775
120,538
128,559
120,830
Scope 1+Scope 2
(Location-based)
Japan
107,568
98,128
81,287
82,753
80,264
Outside Japan
73,437
64,410
56,021
64,188
59,054
Total
181,006
162,538
137,308
146,941
139,318
Scope 2
(Market-based)
Japan
85,759
82,642
63,304
68,337
50,916
Outside Japan
71,657
63,443
56,049
60,402
53,752
Total
157,416
146,084
119,353
128,739
104,669
Scope 1+ Scope 2
(Market-based)
Japan
104,605
100,138
78,286
84,007
66,753
Outside Japan
74,903
65,710
57,836
63,115
56,403
Total
179,508
165,847
136,123
147,122
123,156
Scope 1, 2 GHG emissions per unit of sales
Please scroll down to see→
Unit: t-CO2/million JPY
FY2018
FY2019
FY2020
FY2021
FY2022
Scope 1+Scope 2
(Location-based)
Japan and Outside Japan
0.563
0.584
0.664
0.522
0.462
Scope 1+Scope 2
(Market-based)
Japan and Outside Japan
0.558
0.595
0.659
0.523
0.409
* Scope 1 includes the emission of greenhouse gases other than CO2
* For Scope 2, location-based emission factors are calculated using the average value of the Ministry of the Environment's "Emission Factors by Electric Utility (for calculating greenhouse gas emissions by specific emitters)" for Japan and the IEA emissions factor 2022 for overseas.
Figures are recalculated using the latest factors, and therefore may differ from past published data.
* The emission factor for the Scope 2 market-base is based on the emission factor of the electricity menu used. However, in cases where the emission factor cannot be ascertained at overseas locations, the same emission factor as the location-based standard was used for the calculation.
Scope 3 emissions
Please scroll down to see→
Unit: t-CO2e
Category
FY2018
FY2019
FY2020
FY2021
FY2022
Category 1
Purchased goods and services
572,601
407,620
284,604
435,252
933,503
Category 2
Capital goods
40,340
49,872
25,621
28,787
42,718
Category 3
Fuel- and energy related activities (not included in Scope 1 or Scope 2)
34,078
22,561
19,657
21,559
20,678
Category 4
Upstream transportation and distribution
33,474
27,173
19,710
37,095
39,300
Category 5
Waste generated in operations
5,943
3,285
3,324
3,865
3,132
Category 6
Business travel
2,243
2,208
2,004
1,766
1,740
Category 7
Employee commuting
6,745
6,739
6,097
5,500
5,452
Category 8
Upstream leased assets
113
113
99
205
224
Category 9
Downstream transportation and distribution
3,294
2,478
2,127
4,488
4,257
Category 10
Processing of sold products
11,309
9,337
6,687
26,906
16,239
Category 11
Use of sold products
662,578
404,494
419,185
581,978
572,856
Category 12
End-of-life treatment of sold products
777
664
683
1,117
849
Category 13
Downstream leased assets
-
-
-
-
Category 14
Franchise
-
-
-
-
Category 15
Investment
-
-
-
-
Total
1,373,493
936,545
789,799
1,148,517
1,640,948
* The data covers all The CITIZEN Group businesses.
* The above Scope 3 emissions data for FY2019-FY2021 were verified by an external third-party verification organization.
* The above greenhouse gas emissions figures are based on domestic data only until FY2021.
* Domestic emissions are higher than in previous years due to a revision of the calculation method from FY2022.
The CITIZEN Group’s Environmental Impact Related to Energy
Total energy consumption
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Unit: GJ
FY2018
FY2019
FY2020
FY2021
FY2022
Total energy consumption
Japan
989,562
950,405
811,221
838,409
811,043
Outside Japan
475,053
417,637
354,839
420,457
381,017
Total
1,464,616
1,368,041
1,166,060
1,258,866
1,192,060
* Total energy consumption includes consumption of in-house generated renewable energy. Previously, electric energy was calculated as primary energy, but this has been changed to be published as consumed energy.
Total energy consumption per unit of sales
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Unit: GJ/million JPY
FY2018
FY2019
FY2020
FY2021
FY2022
Japan and Outside Japan
4.55
4.91
5.64
4.47
3.96
Electricity consumption
Please scroll down to see→
Unit: MWh
FY2018
FY2019
FY2020
FY2021
FY2022
Electricity consumption
Japan
179,092
174,751
149,275
155,213
148,422
Outside Japan
118,277
106,273
90,912
105,175
97,052
Total
297,368
281,024
240,187
260,388
245,474
of which electricity purchased
Japan
178,876
174,529
148,998
154,928
148,109
Outside Japan
118,263
106,271
90,711
104,506
96,050
Total
297,139
280,800
239,709
259,434
244,159
of which electricity purchased from renewable energy sources
Japan
0
0
11,692
686
30,801
Outside Japan
7,714
6,395
3,730
7,203
10,074
Total
7,714
6,395
15,422
7,889
40,875
of which renewable energy generation (excluding electricity sold)
* Renewable electricity ratio = (Amount of electricity purchased from renewable energy sources + Amount of renewable energy generated) / Total electricity consumed
Gas
Please scroll down to see→
Unit: thousand ㎥
FY2018
FY2019
FY2020
FY2021
FY2022
Japan
5,920
5,587
4,739
4,698
4,598
Outside Japan
119
120
92
139
123
A-Heavy oil
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Unit: kL
FY2018
FY2019
FY2020
FY2021
FY2022
Japan
181
163
155
169
151
Outside Japan
207
126
86
171
135
The CITIZEN Group’s Environmental Impact related to Waste
Total waste, hazardous waste, recycled waste
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Unit: tons
FY2018
FY2019
FY2020
FY2021
FY2022
Total waste
(waste and valuables)
Japan
6,718
6,423
4,844
5,090
5,188
Outside Japan
6,238
5,244
4,096
6,546
5,988
Total
12,956
11,667
8,940
11,636
11,176
of which hazardous waste
Japan
-
-
533
730
708
Outside Japan
-
-
50
60
89
Total
-
-
583
789
798
Recycled waste
Japan
6,673
6,395
4,834
5,080
5,178
Outside Japan
3,506
2,622
2,169
3,431
4,751
Total
10,179
9,017
7,003
8,512
9,929
Recycling rate (%)
Japan
99.3%
99.6%
99.8%
99.8%
99.8%
Outside Japan
56.2%
50.0%
53.0%
52.4%
79.3%
Total
78.6%
77.3%
78.3%
73.1%
88.8%
* Hazardous wastes are those that fall under the classification of specially controlled industrial waste in Japan's Waste Disposal Law.
* The total amount of thermal, material, and chemical recycling is considered to be the amount of recycled waste.
Non-recycled waste
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Unit: tons
FY2018
FY2019
FY2020
FY2021
FY2022
Land-filled
Japan
6
15
7
9
8
Outside Japan
2,054
1,956
1,307
2,411
983
Incinerated without recycling
Japan
39
12
4
1
1
Outside Japan
678
666
620
703
254
Breakdown of Waste Discharge by Type
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Unit: tons
Type of waste
Japan
Outside Japan
Total
Industrial waste
Sludge
554
826
1,380
Waste oil
394
221
615
Waste acid and alkali
726
42
768
Waste plastic
231
76
307
Scrap metal
47
341
388
Glass, ceramic, and rubber scraps
8
16
25
Cinders and mineral scraps
1
1,761
1,762
Mixtures and other industrial waste
540
141
681
General waste
291
1,398
1,689
Valuable resources
2,395
1,166
3,561
The CITIZEN Group’s Environmental Impact related to Water
Water withdrawal + recycled and reused water
Please scroll down to see→
Unit: thousand ㎥
FY2018
FY2019
FY2020
FY2021
FY2022
Japan
1,505
1,437
1,297
1,408
1,360
Outside Japan
1,005
796
712
714
612
Total
2,509
2,233
2,009
2,122
1,972
Water withdrawal by source
Please scroll down to see→
Unit: thousand ㎥
FY2018
FY2019
FY2020
FY2021
FY2022
Surface water
Japan
0
1
1
1
0
Groundwater (recyclable)
Japan
590
562
546
583
640
Third-party source (city water)
Japan
473
443
399
410
381
Third-party source (industrial water)
Japan
240
231
158
216
199
Total (Japan)
1,303
1,237
1,104
1,209
1,220
Surface water
Outside Japan
0
0
0
0
0
Groundwater (recyclable)
Outside Japan
10
4
2
4
2
Third-party source (city water)
Outside Japan
537
503
389
414
375
Third-party source (industrial water)
Outside Japan
375
210
256
233
185
Total (outside Japan)
922
717
648
651
563
Total
2,225
1,954
1,751
1,860
1,783
Recycled and reused water
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Unit: thousand ㎥
FY2018
FY2019
FY2020
FY2021
FY2022
Japan
202
200
194
198
140
Outside Japan
83
79
64
63
49
Total
285
279
258
261
189
Water discharge
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Unit: thousand ㎥
FY2018
FY2019
FY2020
FY2021
FY2022
Japan
994
975
835
926
916
Outside Japan
583
428
376
365
368
Total
1,577
1,403
1,210
1,290
1,284
Water discharge by location
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Unit: thousand ㎥
FY2018
FY2019
FY2020
FY2021
FY2022
Surface water
Japan
517
508
468
492
493
Third-party location
Japan
477
467
366
433
423
Total (Japan)
994
975
835
926
916
Surface water
Outside Japan
12
9
7
9
8
Third-party location
Outside Japan
571
419
369
355
360
Total (outside Japan)
583
428
376
365
368
Total
1,577
1,403
1,210
1,290
1,284
BOD
Please scroll down to see→
Unit: tons
FY2018
FY2019
FY2020
FY2021
FY2022
Japan
25.4
26.4
14.4
8.3
14.6
Outside Japan
6.6
8.9
7.4
50.7
97.5
COD
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Unit: tons
FY2018
FY2019
FY2020
FY2021
FY2022
Japan
6.9
6.3
3.6
9.5
5.5
Outside Japan
19.6
30.1
33.7
13.9
37.4
The CITIZEN Group’s Other Environmental Impacts (Including Environmental Pollution)
NOx
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Unit: tons
FY2018
FY2019
FY2020
FY2021
FY2022
Japan
4.0
3.0
2.6
2.1
1.4
SOx
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Unit: tons
FY2018
FY2019
FY2020
FY2021
FY2022
Japan
0.0
0.0
0.0
0.1
0.1
Amount of Substances Handled that Are Subject to the PRTR Act
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Unit: tons
FY2018
FY2019
FY2020
FY2021
FY2022
Japan
196
184
147
145
125
* The amount of PRTR substances handled is based on amounts of 100 kg or more used per year at each business site.
* Since some substances were not included in the past data, they were added back in the data and the figures were recalculated.
The Amount of Substances Subject to the PRTR Act Handled/Discharged/Transferred (FY2021)
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Unit: tons
Chemical Substances Subject to the PRTR Act
Handled amount
Discharged amount
Transferred amount
Discharged into the atmosphere
Discharged into public water bodies
Discharged into the soil at the sites
Land-filled at the sites
Transferred to sewers
Transferred off-site
Chromium and trivalent chromium compounds
39.28
0.00
0.00
0.00
0.00
0.00
0.00
1-bromopropane
21.71
16.49
0.00
0.00
0.00
0.00
0.00
1,2,4-trimethylbenzene
14.06
0.05
0.00
0.00
0.00
0.00
1.20
Xylene
12.04
0.05
0.00
0.00
0.00
0.00
1.37
Nickel
5.84
0.00
0.00
0.00
0.00
0.00
0.02
Lead
5.62
0.00
0.00
0.00
0.00
0.00
0.00
Manganese and its compounds
5.50
0.00
0.00
0.00
0.00
0.00
0.00
Hydrogen fluoride and its water-soluble salts
5.34
0.04
0.18
0.00
0.00
0.00
0.00
Nickel compounds
3.64
0.00
0.00
0.00
0.00
0.00
0.38
Methylnaphthalene
3.16
0.00
0.00
0.00
0.00
0.00
0.00
Toluene
1.89
0.00
0.00
0.00
0.00
0.00
0.00
Inorganic cyanide compounds
(excluding complex salts and cyanates)
1.78
0.00
0.01
0.00
0.00
0.00
1.16
Others
4.80
0.13
0.02
0.00
0.00
0.00
0.33
Total
124.66
16.74
0.15
0.00
0.00
0.00
4.46
Chemical substances used
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Unit: tons
FY2018
FY2019
FY2020
FY2021
FY2022
Outside Japan
1,250
1,070
924
1,346
1,231
VOC emissions volume
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Unit: tons
FY2018
FY2019
FY2020
FY2021
FY2022
Japan
37.0
33.7
27.8
17.4
16.6
Outside Japan
-
-
-
-
37.6
Total
37.0
33.7
27.8
17.4
54.2
* VOC emissions in Japan are calculated by substituting atmospheric emissions of substances Subject to the PRTR Act.
Indicators of Environmental Conservation Effectiveness
Unit
FY2021
FY2022
Increase or Decrease
Category of Indicators
(1) Effects on the Cost of the Business Area
[1] Effects Related to the Resources Put into Business Activities
Energy Consumption
GJ
838,409
827,959
-10,450
Water Use
thousand ㎥
1,209
1,219
10
Amount of Substances Handled that are Subject to the PRTR Act
t
145
125
-20
[2] Effects Related to the Environmental Impact and the Waste Generated by Business Activities
CO2 Emissions
t-CO2
84,007
67,889
-16,118
Water Discharge
thousand ㎥
926
916
-10
Total Waste
t
5,090
5,188
97
Recycled Waste
t
5,080
5,178
98
(2) Effects on Upstream/Downstream Costs
[3] Effects Related to the Goods and Services Produced by Business Activities
Amount of plastic containers and packaging used
t
119
135
16
Amount of paper containers and packaging used
t
154
148
-6
Economic Effects Accompanied by Environmental Conservation Measures – Substantial Effects
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Unit: million JPY
Description of the Effects
Amount
Revenue
Business Income from Selling Valuables as Part of Business Activities
433
Cost Reduction
Reduction of Energy due to Energy Conservation Activities
136
Reduction of Water Costs and Discharge Treatment Costs due to Resource Conservation Activities
20
Reduction of Waste Treatment Costs Associated with Resource Conservation or Recycling
5
Others
0
Total
594
Environmental Data by Business Site
Environmental Impact Status of Group Companies in Japan
Target period: April 1, 2022 ‒ March 31, 2023
Reporting scope: 36 sites in Japan
* GHG emissions data by site is market-based standards of Scope 1 and Scope 2.
* Some items may be combined and reported in other offices.
Please scroll down to see→
CITIZEN WATCH (Tokyo Office)
■ Location
Nishitokyo-shi, Tokyo
■ Description of Business
Formulation and promotion of group management strategies as a holding company, auditing of group management, management of group technology development, intellectual property, etc.
Energy Consumption (GJ)
32,993
Water (thousand ㎥)
27.4
PRTR Act Substances (tons)
GHG Emissions (t-CO2)
640
Water Discharge (thousand ㎥)
13.4
Total Waste (tons)
66
Recycled Waste (tons)
66
Please scroll down to see→
CITIZEN WATCH (Tokorozawa Office)
■ Location
Tokorozawa-shi, Saitama
■ Description of Business
Energy Consumption (GJ)
29,568
Water (thousand ㎥)
17.6
PRTR Act Substances (tons)
GHG Emissions (t-CO2)
963
Water Discharge (thousand ㎥)
16.0
Total Waste (tons)
Recycled Waste (tons)
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CITIZEN SYSTEMS JAPAN (Headquarters)
■ Location
Nishitokyo-shi, Tokyo
■ Description of Business
Information equipment products, health equipment products
We disclose the "Global Warming Prevention Plan and Implementation Status Report" in accordance with the "Saitama Global Warming Prevention Promotion Ordinance".
Number of employees by employment type (6 major companies)
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FY2018
FY2019
FY2020
FY2021
FY2022
Regular employees
-
-
-
4354
4358
Contract employees (working full time)
-
-
-
656
627
Part-time employees (working less than full-time)
-
-
-
44
46
Elder partners (retirees, including employees working less than full-time)
-
-
-
250
316
Employees' average age (6 major companies)
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Unit: years
FY2018
FY2019
FY2020
FY2021
FY2022
Male
42.8
42.6
42.1
42.6
43.1
Female
40.0
39.6
38.7
41.0
40.3
Total
42.3
42.0
41.4
42.9
42.5
Average length of employment (6 major companies)
Please scroll down to see→
Unit: years
FY2018
FY2019
FY2020
FY2021
FY2022
Male
18.4
18.6
18.2
18.2
18.4
Female
16.6
16.3
15.1
15.8
15.4
Total
18.1
18.1
17.6
17.7
17.8
New graduate recruitment (6 major companies)
Please scroll down to see→
Unit: number of people
FY2018
FY2019
FY2020
FY2021
FY2022
Male
76
91
56
22
35
Female
39
36
23
2
8
Total
115
127
79
24
43
Mid-career recruitment (6 major companies)
Please scroll down to see→
Unit: number of people
FY2018
FY2019
FY2020
FY2021
FY2022
Male
53
14
6
12
38
Female
9
3
0
2
19
Total
62
17
6
14
57
Turnover for personal reasons by age (6 major companies)
Please scroll down to see→
Unit: number of people
FY2018
FY2019
FY2020
FY2021
FY2022
10s
1
5
3
0
1
20s
34
31
60
51
43
30s
24
26
56
34
34
40s
15
14
10
21
19
50s
16
12
18
12
8
60s
2
8
0
0
1
Total
92
96
147
118
106
Turnover for personal reasons by gender (6 major companies)
Please scroll down to see→
Unit: number of people
FY2018
FY2019
FY2020
FY2021
FY2022
Male
63
68
113
93
80
Female
29
28
34
25
26
Total
92
96
147
118
106
Turnover rates for personal reasons (6 major companies)
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Unit: %
FY2018
FY2019
FY2020
FY2021
FY2022
Total
2.02%
1.88%
3.25%
2.71%
2.43%
Promoting Diversity
Rates of female workers (6 major companies)
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Unit: %
FY2018
FY2019
FY2020
FY2021
FY2022
Employees
19.0%
20.4%
20.1%
20.3%
21.5%
Management staff
3.6%
3.7%
4.4%
4.8%
5.7%
Officers
2.8%
5.6%
11.8%
12.1%
11.1%
* Officers are defined as directors and auditors.
Rates of female workers (CITIZEN WATCH)
Please scroll down to see→
Unit: %
FY2018
FY2019
FY2020
FY2021
FY2022
Employees
25.1%
25.6%
26.0%
26.8%
28.0%
Management staff
6.5%
6.6%
7.0%
7.5%
8.6%
Officers
7.7%
14.3%
15.4%
16.7%
16.7%
* Officers are defined as directors and auditors.
Rates of employees with disabilities (6 major companies)
Please scroll down to see→
Unit: %
FY2018
FY2019
FY2020
FY2021
FY2022
Total
2.08%
2.15%
2.12%
2.03%
2.14%
Promoting a Work-Life Balance
Childcare leave taken (6 major companies)
Please scroll down to see→
Unit: number of employees
FY2018
FY2019
FY2020
FY2021
FY2022
Male
6
18
20
25
33
Female
32
44
27
32
35
Total
38
62
47
57
68
* In addition to childcare leave, our regular employees receive benefits such as life insurance, medical disability and occupational illness compensation, the company's retirement package, and an employee stock ownership plan
Employees working shorter hours for childcare (6 major companies)
Please scroll down to see→
Unit: number of employees
FY2018
FY2019
FY2020
FY2021
FY2022
Total
86
108
65
74
92
Nursing care leave taken (6 major companies)
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Unit: number of employees
FY2018
FY2019
FY2020
FY2021
FY2022
Total
4
0
0
1
0
Return to work after maternity leave (full-time employees only) (6 major companies)
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Unit: %
FY2018
FY2019
FY2020
FY2021
FY2022
Total
-
-
-
100.0%
100.0%
Percentage of employees taking paid leave (6 major companies)
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Unit: %
FY2018
FY2019
FY2020
FY2021
FY2022
Total
-
-
-
68.2%
76.9%
Human Capital Development
Hours spent on capacity-building programs (6 major companies)
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Unit: hours
FY2018
FY2019
FY2020
FY2021
FY2022
Average training hours per employee
4.2
4.2
5.9
5.5
9.1
Company total
20,019
20,963
26,272
23,556
39,260
Occupational Health and Safety
Occupational accidents
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Unit: number of accidents
FY2018
FY2019
FY2020
FY2021
FY2022
Fatal accidents
0
0
0
0
0
Accidents
8
5
6
3
9
Occupational health and safety education provided
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Unit: number of sessions, people
FY2018
FY2019
FY2020
FY2021
FY2022
Programs
261
-
45
83
98
Eligible employees
6,411
8,273
3,000
1,429
1,380
Six major group companies
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FY2018
FY2019
FY2020
FY2021
FY2022
Lost time injury frequency rate (LTIFR)
0.28
0.00
2.26
2.38
2.19
Lost time injury severity rate (LTISR)
0.00
0.00
0.01
0.00
0.05
* [0.00] means a figure that is less than 0.01 even after being rounded to the third decimal place.
Specified medical checkups and specific health guidance (21 sites)
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Unit: %
Subject to
FY2018
FY2019
FY2020
FY2021
FY2022
FY2023
(Target)
Specified medical checkup rate
Insured and family
85.3%
86.1%
84.3%
85.6%
87.3%
85.0%
Rate of metabolic syndrome diagnosed
Insured and family
12.8%
13.7%
15.2%
13.6%
13.9%
12.9%
(Compared to FY2008)
(+14.2%)
(+23.0%)
(+36.1%)
(+21.6%)
(+24.7%)
(+15.6%)
Rate of pre-metabolic syndrome diagnosed
Insured and family
12.4%
13.1%
14.0%
13.7%
12.6%
13.0%
(Compared to FY2008)
(+13.6%)
(+19.9%)
(+28.4%)
(+25.5%)
(+15.2%)
(+19.2%)
Rate of specific health guidance provided
Insured and family
40.3%
31.7%
23.3%
64.0%
64.6%
60.0%
(As of October 30, 2023)
Social Contribution Activity Expenses
Breakdown of social contribution expenses by activity area
Unit: 1,000 JPY
FY2022
Social welfare
3,011
Employment creation
1,058
Health and sports
16,759
Academic research
158
Education
21,479
Culture and arts
1,460
Environment
4,045
Community activities
27,704
International exchange
0
Disaster assistance
5,100
Others
11,318
Total
92,091
* Due to rounding, the total for each item may not equal the total.
Breakdown of social contribution expenses by category
Unit: 1,000 JPY
FY2022
Monetary donations
33,986
In-kind donations
2,211
Making company
15,692
Involvement by employees
27,135
Others
13,066
Total
92,091
* Due to rounding, the total for each item may not equal the total.
Number of employees engaged in social contribution activities